FAQ
Frequently asked questions
Pricing, cleaners, access, payment and our guarantee.
24-hour re-clean guarantee: if something was missed, tell us within 24 hours and we come back and re-clean it at no charge.
How much does house cleaning cost?
For a 3 bedroom, 2 bathroom home, a Standard Clean is from $199, a Deep Clean from $349 and a Move In / Move Out clean from $429. Smaller and larger homes are priced by room count, and add-ons are optional. Use the quote form to see a live estimate, and we confirm your exact price before you book.
How does your pricing work?
We price by room. Your estimate counts the rooms you tell us about: bedrooms, full and half bathrooms, the kitchen, living or family rooms, and other rooms such as a dining room, office or bonus room. The service you choose (Standard, Deep, Move In / Move Out or a recurring plan) sets the level of detail. Add-ons are optional and each has its own price. The quote form shows an itemized estimate as you fill it in, and we confirm the final price with you before booking.
What counts as an extra?
Anything outside the checklist for the service you book. Common add-ons are inside the oven ($40), inside the refrigerator ($40), inside the freezer ($20), inside cabinets and drawers ($50), a sink load of dishes ($20), bed linen changes ($15 per bed), laundry ($25 per load), interior window glass ($6 per window), hand-wiped blinds ($8 per blind), hand-wiped baseboards ($35), wall spot cleaning ($35), pet hair treatment ($35), a finished basement ($50), a garage sweep ($40) and a patio or porch sweep ($30). A Deep Clean already includes the oven, refrigerator and baseboards, and a Move In / Move Out clean also includes inside cabinets. Homes that need extra time because of heavy buildup may have an extra-dirty surcharge from $60, which we agree with you before any work starts.
Which areas do you serve?
We currently serve Canton, Woodstock, Holly Springs, Alpharetta, Roswell and Marietta, plus nearby parts of Cherokee, Fulton and Cobb counties. If you are close by, request a quote and we will confirm. Addresses outside our six cities, up to about 30 minutes beyond, have a $50 travel fee, shown in your estimate.
Who will clean my home?
Your home is cleaned by an independent cleaning professional from the Luxury Mop Squad network. Every cleaner is interviewed and completes a paid trial clean against our checklist before taking client jobs.
Do I need to be home?
No. Many clients provide a door code or leave a key. Just include access instructions when you book.
Do you bring your own supplies?
Yes. Cleaners bring their own supplies and equipment. If you prefer specific products, leave them out and add a note to your booking.
What if I am not happy with the clean?
Tell us within 24 hours and we will send a cleaner back to re-clean the areas you are not happy with, at no charge.
How do I pay?
You pay by card through a secure payment link once your booking is confirmed. There is no cash handling with the cleaner.
What is your cancellation policy?
Please give at least 24 hours' notice to reschedule or cancel. Late cancellations may be charged a fee because your cleaner has reserved that time.
Do you clean homes with pets?
Yes. Let us know about pets when you book, and whether they should be kept in a separate room during the clean.
Do you work with landlords and property managers?
Yes. Our Move In / Move Out clean is designed for turnovers, and we send photos after each clean.
Do you offer recurring cleaning plans?
Yes. For a 3 bedroom, 2 bathroom home, weekly visits are from $159, every-other-week visits from $189 and monthly visits from $219. Larger homes are priced by room count using the quote form. Most homes begin with a Deep Clean, and plan pricing starts from the second visit. You are billed per visit, there is no long-term contract, and you can skip, pause or cancel with at least 24 hours' notice.
What is the difference between a Standard Clean and a Deep Clean?
A Standard Clean, from $199 for a 3 bedroom, 2 bathroom home, is the regular top-to-bottom visit. A Deep Clean, from $349, already includes the inside of the oven, the inside of the refrigerator and the baseboards, which are paid add-ons on a Standard Clean. Both follow a written checklist, and you get photos when the job is finished.
Does a Deep Clean include the inside of the oven and refrigerator?
Yes. A Deep Clean already includes the inside of the oven, the inside of the refrigerator and the baseboards. Deep Cleans start at $349 for a 3 bedroom, 2 bathroom home. If you book a Standard Clean instead, those same items can be added for $40, $40 and $35.
How much is a move out cleaning?
A Move In / Move Out clean starts at $429 for a 3 bedroom, 2 bathroom home, and it already includes the inside of the oven, refrigerator and cabinets, plus the baseboards. Every job follows a written checklist and you receive photos at the end, which is handy if you have already left the property. Get a price for your home at luxurymopsquad.com/quote or call (470) 330-8585 any time.
Can I add the oven or fridge to a regular cleaning?
Yes. On a Standard Clean you can add the inside of the oven for $40, the inside of the refrigerator for $40 and the inside of cabinets for $50. If you want oven, refrigerator and baseboards together, compare the total with a Deep Clean, which already includes all three.
Do house cleaners do baseboards, blinds and inside windows?
Yes, as add-ons. Baseboards are $35, blinds are $8 each and interior windows are $6 each. Baseboards are already included in a Deep Clean. Add what you need when you request your quote at luxurymopsquad.com/quote so the price you see matches the work you expect.
How do I know what is included in my cleaning?
Every Luxury Mop Squad job follows a written checklist, so what gets cleaned is set out in advance instead of left to chance. Extras such as inside the oven, refrigerator, cabinets, interior windows, blinds and baseboards are priced as add-ons. A Deep Clean already includes oven, refrigerator and baseboards, and a Move In / Move Out clean also includes cabinets.
How do I know the house was actually cleaned if I am at work?
We send photos at the end of every job, so you can see the finished rooms from wherever you are. Each cleaning follows a written checklist, so the work is not left to memory. If the photos or the house show something was missed, tell us within 24 hours and we come back and re-clean it.
Will I get the same cleaner every time?
On recurring plans (weekly, every other week or monthly) we send the same cleaner whenever possible. When a different cleaner does come, they work from the same written checklist and send photos at the end, so the standard of the visit does not depend on who is on the schedule that day.
How do I get a house cleaning quote near me?
Go to luxurymopsquad.com/quote, or call (470) 330-8585. The phone is answered 24 hours a day, 7 days a week. Starting prices for a 3 bedroom, 2 bathroom home are $199 for a Standard Clean, $349 for a Deep Clean and $429 for a Move In / Move Out clean, with add-ons priced separately.
Can I call to book a house cleaning at night or on the weekend?
Yes. Our phone line, (470) 330-8585, is answered 24 hours a day, 7 days a week, so you can ask questions or request a cleaning whenever it suits you. You can also request a quote online at any hour at luxurymopsquad.com/quote.