How does the first visit work?
Most homes start with a Deep Clean at the regular price, so every later visit begins from the same baseline. Your plan price starts from the second visit. If your home has been professionally cleaned recently, tell us in your quote request and we will confirm whether a Standard Clean is enough for the first visit.
What does a plan visit include?
Every plan visit follows our Standard Clean checklist: dusting, vacuuming and mopping, bathrooms cleaned and sanitized, kitchen surfaces and appliance exteriors, beds made and trash emptied. Add-ons such as inside the oven, inside the refrigerator or interior windows can be added to any visit at the add-on menu price.
How is my plan price worked out?
Plan prices are worked out by room count. The prices shown are for a 3 bedroom, 2 bathroom home. Larger homes are priced by the number of bedrooms, bathrooms and other rooms, and the quote form shows your estimate as you fill it in. For example, a 5 bedroom, 3 bathroom home on the monthly plan is $299 per visit. We confirm your exact per-visit price before you commit.
How am I billed?
You are billed per visit, by card, through a secure payment link. We never take card details by phone, text or email.
Can I skip a visit, pause or cancel?
Yes. There is no long-term contract. Give us at least 24 hours' notice to skip, reschedule, pause or cancel. Late changes, or visits where the cleaner cannot get into the home, may be charged a fee.
Will I get the same cleaner each time?
Whenever possible, yes. If your regular cleaner is unavailable, another cleaner from our network follows the same written checklist for your home.