Legal
Privacy Policy
Last updated September 29, 2026
This policy explains how Mary WN & Associates Inc, doing business as Luxury Mop Squad ("Luxury Mop Squad", "we", "us") collects and uses information through luxurymopsquad.com and our booking, messaging and payment tools.
Information we collect
- Details you give us: name, phone, email, service address, home details, access instructions and notes.
- Messages you send through our forms, chat, text or email.
- Payment details, which are processed by our payment provider. We do not store full card numbers.
- Basic website usage data collected through cookies and analytics tools.
- If you apply to join our cleaner network: your application details.
How we use it
- To send quotes, schedule and confirm cleanings, and assign a cleaner.
- To share the job details a cleaner needs, such as address, access instructions and checklist.
- To send reminders, follow-ups and requests for feedback.
- To process payments and handle refunds or re-cleans.
- To improve our website and services.
Text messages
If you agree to receive texts, we send messages about your quote, booking and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell or share your phone number or text consent with third parties for their marketing.
Sharing
We share information only with the cleaner assigned to your job and with service providers that help us run the business, such as our CRM, messaging, scheduling, payment and website hosting providers. We do not sell your personal information.
Retention and security
We keep information as long as needed to provide services and meet legal or accounting requirements, and we use reasonable safeguards to protect it.
Your choices
You can ask us to access, correct or delete your information, or to stop marketing messages, by emailing info@luxurymopsquad.com.
Contact
Mary WN & Associates Inc, doing business as Luxury Mop Squad, Cherokee County, Georgia. Email info@luxurymopsquad.com.